These guidelines provide information on the department’s Cooler Places initiative.
These guidelines provide information on the department’s Cooler Places initiative.
The Heat event preparedness and response operational guidelines focus on Public Housing’s emergency management response during declared heatwaves. They outline how Community facilities are converted to ‘Cooler Places’, safe, air-conditioned spaces when the Bureau of Meteorology issues heatwaves warnings.
For more information, read the Heat event preparedness and response operational guidelines (Word)
Last updated on 11/02/2026