Emergency management

The department's emergency management policies aim to build resilience and minimise the impact of emergencies on Victorians, especially people most at risk.

Information for service providers and councils

Major emergencies can happen anywhere and often without warning. When they do, Victorian councils and relief agencies help people who are affected.  

Some people might only need a little help. Others may face complex issues and need more support to recover.  

The State Emergency Management Plan explains the roles and responsibilities of agencies in emergency management.  

The Department of Families, Fairness and Housing (the department) helps the social services sector and communities to prepare for emergencies.

Social services sector

Emergency management policy and resources

Emergency Preparedness Attestation, forum and resources

People at-risk in emergencies policy

Our community

Psychosocial services and support for emergencies

Personal Hardship Assistance Program

Family violence and emergencies

More information

Contact the Emergency Management Policy and Programs team: EMPolicy@dffh.vic.gov.au