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187 results found

Public housing policy and practice manuals

… From 29 March 2021 new rental laws under the Residential Tenancies Act 1997 commenced. These changes have made renting fairer and safer for all Victorians. The Department of Families, Fairness and … department policy, policy and funding plans, service agreements and legislative and regulatory requirements. For

https://providers.dffh.vic.gov.au/public-housing-policy-and-practice-manuals

CIMS learning and development

… modules CIMS IT system instructional videos CIMS IT user manuals CIMS IT system training environment Self-paced … outcomes implementation resources On 9 December 2024, theClient Incident Management System: policy and guidance … to support organisations undertaking CIMS investigations for the new CIMS policy, effective 9 December 2024. This …

https://providers.dffh.vic.gov.au/cims-learning-and-development

Working with victim survivors of family violence

… Case management program requirements The Case management program requirements (the program … need to do to ensure quality case management services for victim survivors. They: provide building blocks for consistent case management responses list the elements of person-centred, strengths-based, flexible and culturally …

https://providers.dffh.vic.gov.au/working-victim-survivors-family-violence

Integrated reports and information system

The Integrated Reports and Information System (IRIS) is the data collection system used by Child FIRST and Family Services to record client and …

https://providers.dffh.vic.gov.au/integrated-reports-and-information-system

eBusiness Portal

These applications are being made available from the … department’s computer systems are provided for the conduct of the business of the Department. ​ … and easy access to information specific to their service agreements with each department, including:   Organisation …

https://providers.dffh.vic.gov.au/ebusiness-portal

Funded agency channel

… Most content on FAC is available to the general public including information about: government, departments, divisions and … access information about their own organisation’s service agreements with each department, including: Information …

https://providers.dffh.vic.gov.au/funded-agency-channel

Working with people affected by an emergency

… Tension is relieved when angry or anxious people feel they are communicating their concerns. If angry people keep … them to say freely what is on their mind. Receiving the information absorbs anxiety, anger and hostility. Respect … their worries, fears and grievances by saying so. Also, use your body language to show you are listening. Letting …

https://providers.dffh.vic.gov.au/working-people-affected-emergency

Elder abuse training and resources

… Elder abuse learning hub The Elder abuse learning hub has free online training courses for professionals who work with older people, or anyone interested …

https://providers.dffh.vic.gov.au/elder-abuse-training-and-resources

Restrictive interventions

The Recognising and reducing mechanical restraint - practice … a framework and evidence-based recommendations for identifying, assessing, planning and implementing … the Department of Health and Human Services’ Reducing the use of restrictive clothing as mechanical restraint practice …

https://providers.dffh.vic.gov.au/restrictive-interventions