Labour hire procedures

The labour hire service procedures specify the roles and responsibilities of Community Service Organisations (CSOs) and the labour hire agencies they engage.

This enables the implementation of relevant Victorian legislation, regulations, policies and practices for the recruitment and selection of contract workers, their registration as carers and their engagement in residential care services.

The purpose of the procedures includes:

  • Contract workers employed or engaged by the agency for placement in CSOs possess the appropriate personal attributes, skills, knowledge, qualifications and experience to participate in residential care services
  • CSO and the agency establish employment or engagement and supervision arrangements that are consistent with delivery of residential care services that are in the best interests of the vulnerable children and young people subject to protective involvement of the Department
  • CSO and the agency establish transparent business arrangements, consistent with legislation regulations and policy for the protection of children, to deliver child-safe, efficient and effective residential care services.

For more information, see Labour hire procedures for residential services in Related resources.