Complex needs

We support local areas to deliver innovative and timely support for people with complex support and coordination needs.

People with complex needs often experience challenges having their needs met. They may benefit from support across multiple, interconnected services. The people who need this support may live with a combination of: 

  • mental health challenges
  • harmful substance use
  • behaviour that can lead to risk to self and others
  • homelessness
  • trauma
  • disability.

Complex needs responses 

The department delivers several complex needs responses across the state. 

These include: 

  • complex needs consultation
  • Support for High Risk Tenancies (SfHRT) program
  • Multiple and Complex Needs Initiative (MACNI)
  • Assertive Outreach and Support (AOS)
  • broader complex needs responses.

Each of the 17 local areas have a dedicated complex needs coordinator and complex needs panel.

Learn more on complex needs responses.

Complex Needs Conference 2025

The Complex Needs Conference 2025 provided a platform to share ideas, forge partnerships and explore new approaches to supporting people with complex needs.

Learn more on Complex Needs Conference 2025.

Left to right: Jon Faine AM (host), Tim Steveson (ACSO), Florence Morphy (DFFH) and Cody Stone (ermha365)

Left to right: Jon Faine AM (host), Tim Steveson (ACSO), Florence Morphy (DFFH) and Cody Stone (ermha365)