Registration requirements for disability service providers

Requirements for registration of Disability Service Providers under the Disability Act

The Policy, procedures and forms for the registration of Department of Health and Human Services funded disability service providers and community services sets out the Secretary’s requirements for registration of disability service providers (DSP) under the Disability Act 2006 (Act).

The policy (updated September 2020) overviews the legislative and policy requirements for disability service providers. 

Where the department is prepared to enter into a Service Agreement with a provider for the delivery of disability services, the provider must be registered under the Act prior to the commencement of services. 

Entities that apply for initial registration under the Act must demonstrate their capacity to comply with the Human Services Standards(gazetted as Department of Health and Human Services Standards) (Standards). This may involve a self-assessment against the Standards using the department’s online tool.

Registered DSPs must undertake an independent review against the standards within 12 months of initial registration and achieve and maintain accreditation. For more information, see Human Services Standards.

Register of disability service providers

Section 46 of the Disability Act 2006 requires the department to keep and make publicly available a register of disability service providers.

The register of disability service providers is separate to the register of authorised program officers kept by the Senior Practitioner and referred to in sections 139(3) and 190(3) of the Act.

The current register of disability service providers was updated in October 2021. 

NDIA disability service providers

NDIS providers registered under the Victorian Disability Act will transition to the NDIS Quality and Safety Commission from 1 July 2019. For information on the changes to NDIS quality and safeguards arrangements in Victoria, see NDIS Quality and safeguards page on the website.

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