Information for organisations that are funded by the department to provide homelessness support services.
In Victoria, rooming house regulations have been made that include a suite of 11 standards for rooming houses.
Social housing is owned and run by the government, housing agencies or not-for-profit organisations.
Supported residential services provide accommodation and support for people who need help with everyday activities.
People with a permanent, or long term disability can access subsidised aids, equipment, home, and vehicle modifications.
Disability service providers in Victoria are required to act compatibly with human rights, taking them into consideration whenever they make a decision.
Specialist support is available to help with matters involving multiple and complex needs or the criminal justice system.
Ensuring supports best meet the needs of people, we work to strengthen and improve service quality across disability service providers.
Disability service providers that hold a service agreement with us, under the Disability Act 2006, are required to be registered.
Support Victorians with high support needs to participate in their local community and access recreational and tourist attractions, parks, community spaces, entertainment and sporting venues.
Universal design ensures that products, buildings, environments, programs, services and experiences are accessible to as many people as possible
There is a range of family and parenting support programs for children from 0 to 17 years, and their families.
When children and young people cannot live with their families we provide out-of-home care, which includes adoption, permanent care and foster care.
Leaving Care has a range of services and supports to assist young people, to transition from out-of-home care to independent living and adulthood.
Victoria has a child protection system designed to place the best interests of children at the center of all decision-making.
The department provides both support services and violence prevention programs for people who have experienced family violence.
We provide services for children, young people and adults who have experienced sexual assault, these include crisis care response and a phone crisis service.
Youth programs support young people, aged 12 to 18, and their families to live at home or independently.
This program provides support for unaccompanied refugee children, assisting them and their relatives, or carers to develop settlement skills.
These changes are part of broader reforms to redesign child and family services.
After 1 March 2019, new reporter groups will be mandated to report a reasonable belief of child physical or sexual abuse.
Service providers that hold a service agreement with us, under the Children, Youth and Families Act 2005, are required to be registered.
The department has developed resources to assist Child FIRST, Integrated Family Services, Child Protection and Out-of-Home Care providers.
An inter-departmental website that objectively balances the needs of all parties.
How to manage feedback, including compliments and complaints, including a range of helpful tools.
How to report client incidents, privacy incidents and reportable conduct.
Computer-based applications that are available for use over the Internet by management, staff and volunteers of funded agencies.
The tool for searching specific activity descriptions within the Department of Families, Fairness and Housing and Department of Health for funded activities in the service agreement.
Ensuring that people experience the same quality of service no matter which service provider they access.
Sharing information to better support Victorian children and families.
Strengthening organisations’ approaches to preventing and responding to child abuse.
How to achieve effective client relationship management, including a range of helpful resources.
Safety screening is a requirement for funded and/or registered organisations who provide services in the Victorian health and community services sector.
Working with funded organisations to sustain, strengthen and build working relationships, enables them to provide quality services.
Partnership and collaboration principles guide the working relationship between the department and the community services sector.
We encourage people to become involved in their communities through supporting initiatives such as the Men's Sheds program and Neighbourhood Houses.
Our Fire Risk Management Unit focuses on providing safe and secure buildings for all department-owned and operated facilities in Victoria.
Publications and resources which support the Victorian not-for-profit community sector to strengthen capacity, governance and sustainability.
Information for community organisations providing food relief services in Victoria.
What the general principles around submitting tenders and proposals to the department are and how we manage these.
The department is committed to the integrity of the organisation and to a comprehensive and systematic approach to managing fraud and corruption risks.
Resources and advice on practice matters in relation to child protection and disability services.
As part of the workforce strategy, we aim to improve the qualifications, skills and career paths of workers in the community-managed industry.
Responsibilities and considerations in preparing for, responding to and recovering from all types of emergencies.
Back to top